Dewadora is committed to protecting every member's privacy. This page transparently explains what data we collect, how we use it, and your rights as the data owner.
Dewadora's Core Data Protection Principles
The six pillars that form the foundation of how Dewadora handles the personal data of every member
All communications between your device and Dewadora's servers are protected by 256-bit SSL encryption — the same standard used by leading digital banks in Indonesia.
Your personal data is never sold, rented, or traded to any third party for commercial purposes. Your information remains entirely yours.
Every Dewadora member has the right to access, update, or request deletion of their personal data. Such requests can be submitted at any time through our support team.
Dewadora only collects data that is genuinely necessary for platform operations and regulatory compliance. No excessive or irrelevant data collection takes place.
Your data is retained only for as long as necessary for the stated purposes, or as required by regulations. After that period, data is securely deleted from our systems.
Any significant changes to this privacy policy will be communicated to active members via platform notifications or email before the changes take effect.
This policy applies to all Dewadora services — our website, mobile app, and all official communication channels.
This document is the official Dewadora Privacy Policy, transparently explaining how we collect, use, store, and protect your personal data when you use our platform. By using Dewadora's services, you agree to the practices described in this policy.
Dewadora understands that privacy is more than a legal obligation — it is a matter of trust. When you register and entrust your personal data to us, we take that responsibility seriously. Every decision related to data management always prioritizes the best interests of our members.
This Privacy Policy applies to all data collected through the Dewadora website at dewadora.vu, the official Dewadora mobile app, and all communications you have with our team via live chat, email, or other official channels.
When registering and using Dewadora's services, you provide us with various information, including:
When you use the Dewadora platform, our systems automatically record certain technical information required for security and service improvement:
| Data Type | Collected When | Required? |
|---|---|---|
| Name & Email | Account registration | Yes |
| Date of Birth | Account registration | Yes (age verification) |
| Bank Account / E-wallet | First withdrawal submission | Yes (for withdrawals) |
| Identity Documents | KYC Process | Yes (for certain limits) |
| Device & IP Data | Every login session | Automatic |
| Transaction History | Every financial transaction | Automatic |
Data collected by Dewadora is used solely for legitimate and limited purposes, namely:
Dewadora does not sell, rent, or exchange your personal data with any third party. However, there are limited situations where data may be shared:
Some functions of the Dewadora platform are supported by third-party technical service providers — such as payment gateways, game providers, and cloud infrastructure services. These partners receive only the minimum data necessary to perform their functions, and are bound by strict confidentiality agreements with Dewadora.
Dewadora may disclose data to the relevant authorities if required by law, court order, or an official request from law enforcement agencies. In such situations, we will endeavor to notify you in advance to the extent permitted by law.
Data protection is more than a written policy — Dewadora implements concrete technical and organizational measures to keep your information secure:
That said, no system can guarantee absolute security. Dewadora encourages members to take an active role in protecting their accounts — use a strong and unique password, enable two-factor authentication where available, and never share your account credentials with anyone.
Dewadora uses cookies and similar technologies to enhance the user experience on our platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the normal functioning of the Dewadora platform.
As a Dewadora member, you hold a number of rights regarding the personal data we store about you. We are committed to facilitating the exercise of these rights in a straightforward manner, free from unnecessary red tape.
Your Rights Over Personal Data at Dewadora
Dewadora acknowledges and respects the following rights held by every registered member
You have the right to know what personal data we hold about you and how it is used.
If the data we hold is inaccurate or no longer relevant, you have the right to request a correction or update at any time.
You may request deletion of your personal data, except for data that must be retained under applicable regulations.
You may object to certain data processing activities, including processing for direct marketing purposes.
You have the right to receive a copy of your personal data in a machine-readable format for transfer to another service.
In certain situations, you may request that we restrict the processing of your data while a dispute is being resolved.
To submit a request regarding the rights above, contact our team via live chat or email [email protected]. We will respond within a reasonable working timeframe.
The Dewadora platform is strictly intended for users aged 18 and above. We do not knowingly collect personal data from individuals below that age. Age verification is carried out at registration, and any account found to belong to an underage user will be closed immediately.
If you are a parent or guardian and become aware that a minor has created an account at Dewadora, please contact our support team immediately. We will treat such reports as high priority and proceed with account and data deletion.
As an internationally operating platform, your data may be processed and stored on servers located outside your home country. Dewadora ensures that all international data transfers are conducted with adequate safeguards, including the use of standard data processing agreements aligned with industry best practices.
Our cloud infrastructure providers hold international security certifications and are committed to rigorous data protection practices. Data processing locations are selected based on security standards, reliability, and regulatory compliance.
Dewadora retains your personal data for as long as your account is active and for a specified period after account closure, in accordance with applicable legal and regulatory obligations. In general:
Once the applicable retention period expires, data is securely deleted or anonymized so that it can no longer be linked back to your identity.
Dewadora may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform service developments. Any material changes will be communicated to active members via a platform notification or registered email at least seven days before the changes take effect.
The last updated date is always displayed at the top of this page. Continued use of the Dewadora platform after the effective date of any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or wish to submit a request regarding your personal data at Dewadora, our team is ready to assist:
We are committed to responding to all privacy-related requests within a reasonable timeframe, generally no more than 30 business days from the date the request is received and verified.
Frequently Asked Questions About Privacy at Dewadora
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